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Job Description

The Assistant Manager position is one that requires strong leadership skills, managing a team of approximately fifteen sales personnel. This role is self-disciplined with great autonomy. Being a team-member at RK SPORTS will provide a large breath of management skills, encompassing all business functions including leadership, merchandising, planning, human resources, and operations.  Experience is not mandatory; the right individual for this job will have entrepreneurial drive and be thoroughly trained on the areas outlined below: 


• Base pay (Negotiable depending on experience) + 1% commission

• Huge Employee Discount

• Additional $1 weekend pay

• Time and a half on holidays

• Deals at area ski resorts and golf courses

• Dental, healthcare, and IRA plans

• 2 weeks paid vacation

• Possibility to obtain free and discounted merchandise through vendor programs

• Work in a fun and friendly family-owned small business involving your favorite sports


Job Duties

Staffing/Human Resources

• Employee Selection

o Recruitment and selection ideal candidates for sales associate position

o Reading resumes and conducting job interviews

o Develop and utilize an employee onboarding process to find and retain great staff members


• Training

o Create and update training tools and train sales associates in the following functions:

o POS software and cash management

o Sales and product knowledge training

o Daily expectations

o Service training (for servicing skis/snowboards)


• Development & Monitoring of Employees

o Observing store needs and assigning work to team members then monitoring performance of duties

o Running employee meetings

o Develop employees to meet two primary goals: job satisfaction and employee growth

o Develop motivational tools and employee review procedures


Operations & Sales Support

• Sales, Customer Service, & Operations

o Our number one goal as a business is to provide exceptional customer service. It will be your job to do the following to meet this goal:

o Support customers at point of sale to ensure a great shopping experience by:

-Act as a step-in sales associate during peak sales times

-Handle difficult customers

-Acting with enthusiasm and commitment to providing excellent service


• Operations Problem Solving

o POS and technical problem-solving issues

o Customer & Employee Conflict Resolution

o Fixing daily sales transaction errors


• Oversee Service Department

o Learn to mount skis and snowboard equipment and install accessories

o Manage rental inventories and ensure equipment is safe and working properly by waxing, edging, and repair


Inventory Management

• Inventory Control


• Support and participate with inventory management functions including:

o Helping organize purchase orders in Excel

o Merchandise receiving into the POS and matching PO’s

o Product pricing and markdowns

o Inventory mapping – assigning locations for inventory for floor restocking purposes

o Physical inventorying via cycle counting

o Merchandise organization



• Lead by Example/Modeling

o Uphold the company’s brand image by maintaining high personal standards and projecting professionalism and a positive attitude

o Set an example and encourage all employees to meet and exceed the company’s goals and objectives

o Embrace positive change and be a spokesperson for buy-in from subordinates

o Consistently follow and abide by company established policies


• Leadership

o Demonstrate democratic leadership by working cooperatively with others and sharing ideas

o Acting as the liaison between staff and upper management

o Handling staff concerns

o Foster a team working attitude and a great corporate culture

o Effectively communicate with employees and facilitate tasks

o Maintain ownership over ones work and provide ownership over processes to team members


Project Management

• Process Improvements

o Document all processes to understand and as well as for employee training purposes

o Drive continuous improvement by looking for areas to simplify, streamline, and improve processes to create optimal efficiencies

o Ability to carry out a range of tasks, plan, and prioritize effectively


• Special Projects

o Data cleanup project

o Assisting the General Manager


• Product Buying

o Periodically meet with sales reps to go over new product lines

o Help drive sales by organizing promotional campaigns and monitoring results


• Merchandising

o Help the General Manager with store layout and merchandising for the optimal shopping experience


• Product and Sales Analysis

o Help with Generate POS reports and review sales data to identify high and low performing product categories


Job Specifications

• Comfortable working in a team environment

• Ability to lead a team (strong leadership skills)

• Self motivated/disciplined

• Must have good attention to detail and organizational skills

• Knowledge of skiing/snowboarding or golf

• Can lift up to 50 pounds